Returns & Exchanges
At Native Pet, we want your wardrobe to feel as natural as your lifestyle, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn apparel. If your purchase doesn't fit perfectly or meet your expectations, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it and attach it to your original packaging.
- 3.Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship your new size within 5-7 business days.