Frequently Asked Questions
Everything you need to know about our premium pet-inspired fashion and accessories.
How do I determine the right size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the items are free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are your materials safe and durable for active pets?
Absolutely. We use high-quality, non-toxic fabrics and reinforced stitching to ensure our fashion pieces can withstand daily walks and playtime while remaining soft on your pet's skin.
Can I wash the clothing in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the shape and integrity of the premium fabrics.
Do you offer international shipping?
Yes, Native Pet ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.